Chad's "about me" post
I thought I'd follow in Todd's footsteps by offering up a bit about my background. In order to describe my career, I can't think of a better place to start than approximately 10 years ago tonight. I was a senior English major at Dartmouth College, convinced that my destiny was to work for about a year as a paralegal, save some money, and then go on to law school. But somewhere along the way I started to have doubts about whether law was the right path for me. This led me to seek opportunities in other fields, and I had the good fortune to get my start as a sales representative for a small Boston-based ISP called Wing.Net. It was a great first year out of school as I learned about Internet connectivity and applications in a start-up atmosphere, but it quickly became apparent that selling was not my forte.
By late 1997 I knew I wanted to stay in the technology field, but I was searching for a role more suited to my talents and less focused on month-end deal closings. A recruiter put me in touch with Onyx Software (www.onyx.com), which was rapidly expanding its consulting organization. I landed a role as a Staff Consultant, and was promoted to Senior Consultant within a year. I spent five terrific years with Onyx leading implementations of their CRM application in the financial services, publishing, and high-tech industries. In the process I learned a fair bit about database technology and the fundamental changes that occurred when client-server applications started to migrate toward the web. The project management fundamentals that I'll apply as we work to build CoreBlox were taken directly from my experiences managing projects for Onyx.
After five years of implementing mission-critical systems and then walking out the door shortly after the deployment date, I decided it would benefit me to learn what it's like to keep the system running on a day-to-day basis from an insiderï¿½s perspective, both in terms of process and technology. Having had a great experience implementing Onyx CRM for Netegrity (acquired by CA in late 2004), I joined their Business Systems team in the spring of 2002 with the Senior Business Analyst title, and was eventually promoted to Principal Systems Engineer. The next three years would be a great learning experience as we migrated the CRM system to an N-tier architecture and extended its reach to both customers and partners. The work required for the release of the new and vastly improved support.netegrity.com site was exciting and rewarding. The site introduced unique self-service features, a comprehensive knowledgebase with advanced filtering capabilities, and partner enablement. We were recognized for our accomplishments with CRM Magazine's 2004 CRM Elite award, and our success at Netegrity made us believe that the support concepts we'd created could benefit a broader audience.
And now here we are. CoreBlox was launched in May of 2005, and I'm thrilled to be part of this company. The other guys on the team have become like family to me, and I suppose that's fortunate given how much time we spend at each other's houses. My official title is VP Client Services, the idea being that I'll eventually oversee our customer support, consulting, and general customer care efforts. At the moment I'm dabbling in everything from these areas to sales, marketing, finance, and even a bit of product development.
Of course, I wouldn't be able to work toward making CoreBlox a smashing success without the support of my wife, Katie. Whenever any doubts start to seep in about taking this leap, she reminds me that the experience of starting this company is "cheaper than business school" and probably twice as much fun.
When I'm not working on CoreBlox, I enjoy spending time with Katie, our daughter Molly, and Brisco, our black Labrador Retriever who moonlights as the unofficial CoreBlox company mascot. We love outdoor activities like hiking, biking, and snowshoeing. Iï¿½m also a big fan of all the Boston area pro sports teams (OK, maybe not the New England Revolution).